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For any Ventry issue, account question, or general enquiry — email our team. We typically respond within 24 hours.

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Frequently Asked Questions

Quick answers to the most common questions about Ventry.

What is Ventry?
Ventry is third-party risk and technology resilience software for regulated organisations. It holds your third-party register, the contractual arrangements and services underneath it, and the assessments you make about them — then produces regulatory returns from that same record, including the UK Material Third Party Register (FCA, PRA, Bank of England) and the DORA Register of Information. Every action that matters for compliance writes to an insert-only evidence log, so what you hand an auditor is a record — not a reconstruction.
Do I need to sign up to use it?
Yes. Ventry is built for teams, so every account belongs to an organisation. Create an account, name your organisation, and you land straight in your vendor register.
How many vendors can I add on the free plan?
Ten. When you reach the limit you will see a clear upgrade prompt on the next add — nothing you have already created is ever hidden or removed.
Where is my data stored?
In the EU (Ireland), on infrastructure scoped so only members of your organisation can read your records.
How do I report a bug?
Email support@mrvltechnologies.com with what you were doing, what you expected, and what happened instead. Screenshots help.
I have a business or partnership enquiry
Email john.hammond@mrvltechnologies.com for business enquiries, partnerships, and press requests.

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